Our HR Services

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An HR strategy is an integral part of engaging people to achieve corporate goals, create an attractive work environment and a strong organisational culture. An effective HR strategy provides focus and clarity for all people related issues and helps to engage everyone towards achieving a common goal.

How we can help you

Our approach is focused on helping you develop an HR strategy that is aligned to and helps you deliver your company strategy. Each organisation is unique; its challenges, its opportunities and its people. We consider all aspects of an HR framework in developing a robust HR strategy.

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Change is inevitable; in our personal and/or work lives. How an organisation responds to changing circumstances is a critical factor for success.

How we can help you

Our approach to change is simple. We will define your change agenda, assess the risks, consider the cultural aspects of change and develop detailed plans and provide support right through to implementation.
We focus on supporting your business so that it is fully operational throughout the change process and identify change levers that help to embed the change and deliver long term results.

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An HR policy provides the necessary framework to manage people effectively in any organisation. A policy provides ‘the rules’ that define how an organisation operates on a daily basis in respect to its people. Procedures describe how to carry out or implement policies in a fair and transparent manner.

How we can help you

At PeopleFirst we develop tailored HR policies covering all aspects of the employment lifecycle from attracting and recruiting talent through to exiting. We develop new policies and review and update existing policies always ensuring your policies are legally compliant and aligned to international best practices. We offer support to managers and HR teams in implementing new policies and procedures.

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Manpower planning, recruitment and retention are critical business considerations that contribute directly to an organisation’s ability to build a skilled workforce and achieve its goals.

How we can help you

We can help you to identify your manpower requirements whilst considering the nature of your business, working practices, systems, processes and industry norms.

We provide hands on support from developing detailed job descriptions, to designing and implementing robust recruitment and selection tools, up to and including CEO level.

PeopleFirst has worked extensively with clients to design, develop and implement retention strategies to attract and retain talent. We take a holistic view of the employment relationship and see total reward strategies, the employee proposition and long term incentive programmes as key levers to achieve success.

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Job evaluation and grading is a systematic process which helps to determine the size and value or worth of a job role in relation to other job roles in the organisation. It helps us to compare job roles internally and externally.

How we can help you

The first step to job evaluation and grading is to create comprehensive job descriptions that can be used to evaluate the size of each role. PeopleFirst has extensive experience in developing job descriptions for a variety of job roles across numerous industry sectors and develop grading structures based on widely used job evaluation methodologies.

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Pay and rewards are a key aspect to attracting, retaining and rewarding talent. Ensuring you are competitive in the market and can offer pay equity internally can contribute significantly to motivating and engaging employees.

How we can help you

We start by understanding your pay philosophy and how you see rewards contributing to your organisation. Our services include external benchmarking and internal salary alignment. Whether you are looking for performance-based reward packages or incentive schemes, we will help your organisation build and implement a comprehensive compensation and benefits framework.

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Do you want to make a difference to the performance of your team?

A robust performance management framework ensures all employees are clear on their role and what is expected from them in delivering business goals. An effective performance management process creates a healthy dialogue between a manager and his/ her team member to align goals and review performance on a regular basis.

How we can help you

Our solutions are focused on driving enhanced performance. We help you set clear objectives, measure contribution and drive skills development. We integrate performance management into your day-to-day business operations so it becomes part of how you work. We deliver training workshops to support the implementation of Performance management and develop bespoke solutions for 360 degree feedback surveys.

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Emiratisation or Nationalisation is an important business issue which is more than just about meeting mandatory or legal targets. Successful Emiratisation / Nationalisation programmes should support organisations to develop talent at all level of the organisation.

How we can help you

PeopleFirst offer a full range of services to support Emiratisation / Nationalisation. From recruitment and retention to career development and coaching, do get in touch with us to find out more.

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Succession planning is the process of identifying high performing, high potential employees within your organisation in order to develop that talent whilst ensuring critical roles are not at risk. This approach can reduce attrition and recruitment costs and help retain talent and build employee loyalty to your organisation.

How we can help you

We have a wealth of expertise in this area. We have worked successfully with senior executives and HR teams across many industries to design and implement frameworks to support career development and succession planning.

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Assessment centres can help to address a variety of business needs; be it, assessment of your current workforce, identification and development of top talent or career development and succession planning, assessments serve as an objective approach to making key business decisions about your people and how they support your business.

How we can help you

Our experience includes design and development of a range of assessment tools that can be used to assess both technical and behavioural competencies and cognitive abilities. We use a variety of tools (off the shelf and bespoke) to assess candidates. These include business simulations, competency based interviews, technical exercises, role plays, desktop and group-based exercises as well as a full range of psychometric and aptitude tests. We close the loop by offering 1-1 feedback sessions so participants understand their areas of strength and development.

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An effective approach to learning and development can help your organisation to enhance performance by maximising the potential of each individual. Developing an individuals’ skills, knowledge and attitude can drive changes in behaviour which can result in improved individual performance which in turn can contribution to the performance of your organisation.

How we can help you

We offer a full range of learning and development solutions:

• Development of training policies and procedures
• Conducting training needs analysis
• Design, development and delivery of customised training programmes which includes:
  • Leadership training
  • Customer service training
  • A range of behavioural skills training
  • Team building
  • Systems and process training

Our delivery style is facilitative and friendly. PeopleFirst is recognised for creating a conducive learning and development environment ensuring our clients achieve a return on investment.

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Building the right communication platforms and messaging to showcase what your organisation can offer potential and existing employees is a must. This will help you build loyalty and engage your people which in turn can result in improved productivity and job satisfaction. Effective employer branding and communication will build trust and provide direction amongst your workforce.

How we can help you

PeopleFirst has worked with well established businesses and start-up businesses to define their employer brand that support their brand values. We develop and implement the best in class communication and engagement strategies.

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Executive coaching can help leaders fine tune what they do and exceed expectations. It can help your senior management through times of change and can help them enhance the quality of their internal and external relationships.
Do you want someone to challenge your thinking and help you figure out what works well and what does not?
Executive coaching is the solution and can have a tremendous impact on your organisation.

How we can help you

A PeopleFirst coach will be your thinking partner, someone with whom your team can safely and honestly talk through issues and ideas in a confidential setting. Our coaching sessions last around 2 hours and we recommend individual monthly sessions.

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Employee surveys are a great way to get feedback from your people be it about specific issues or general opinions and temperature gauge.

How we can help you

We can give you an all-encompassing solution which includes questionnaire design, collecting and analyzing data to action planning.

Our process ensures confidentiality and anonymity. We use a variety of techniques, such as; online surveys, face-to-face, telephonic interviews and focus groups.

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A corporate governance framework provides the rules and guidelines and control measures by which an organisation (incl. Board of Directors) ensures accountability, fairness, and transparency in the company’s affairs internally and externally.

How we can help you

PeopleFirst has experience in developing corporate governance frameworks for government and private sector companies which help organisations to ensure the appropriate levels of control are in place to allow the smooth running of the organisation and protect the interests of shareholders, whilst ensuring legal compliance and alignment to best practices.

We have experience in developing various supporting tools such as Delegation of Authority Matrix and have helped a number of organisations establish the appropriate governance entities and define the Terms of Reference for the Board and Governance Committees.

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Outsourcing HR services is a cost-effective way of ensuring your HR needs are met and allows you to free up resources to focus on other core areas of your business.

How we can help you

PeopleFirst offers a partial or total outsourcing solution for small, medium and large sized organisations. Be it transactional services like payroll or the complete HR function, PeopleFirst has the expertise and resource to support this. We focus strongly on managing costs so all the savings are passed directly to our clients.